Office Policies

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours*:

Monday:
Tuesday:
Wednesday:
Thursday:
 Friday:

8:00am. – 5:00pm   
8:00am - 5:00pm
Noon to 6:00pm
8:00am. – 5:00pm 
Admin Office takes calls 8am to noon 
(On our full work days, we generally take lunch from 1pm to 2pm.  Days and hours are subject to change)

Appointments

Appointments are an important part of your treatment, and this time has been reserved specifically for you to speak with the dentist and receive treatment. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule.

We request a 48 business hours notice if you need to cancel your appointment. If you miss your appointment without notifying us 24 hours in advance, a $35 failed appointment fee may be applied to your account.  We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Treatment Planning

If you feel you have a bigger issue than just needing a cleaning or oral exam and you would like a treatment consultation, please contact our office or e-mail us at info@gracedental.com, and one of our Patient Service Advocates can contact you to schedule an appointment.  

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

GraceDental

  • Grace Dental - 12611 Antioch Rd., Overland Park, KS 66213 Phone: 913-685-9111

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